Piacentini & Son has an ongoing commitment to quality and providing a high level of service in the areas of mining, earthmoving, fixed plant and road haulage.

We are committed to maintaining and continuously improving our integrated management system enabling long-term competitive success, meeting of client expectations and provides the foundation for achieving our business objectives.

Our commitment is to:

• Provide quality services and products that consistently meet or exceed our client’s expectations.
• Cultivate good relationships with Clients and Suppliers by engaging in open, constructive communication and seeking regular feedback.
• Continue to provide value by delivering innovation and complete solutions to all our Clients.
• Establish measurable objectives and targets to ensure organisational practises are regularly reviewed and audited to identify opportunities for improvement.
• Provide adequate training and mentoring to our employees enabling them to incorporate the quality management process with their responsibilities.
• Implement controls to manage risk and non-conformances as identified for all products and services to ensure quality is maintained throughout.
• Uphold regulatory compliance including the ongoing review of statutory obligations, standards and codes of practice that apply to our business.
• Ensure all information related to quality is documented, implemented, maintained and communicated to all employees